Who Are We at DeFacto365?
At DeFacto365, we help SMBs unlock the full potential of technology. From defining the needs and priorities for the implementation of an ERP solution, to strategic support throughout the project, to developing a global technological vision, we are here to guide you to success.
Our Mission Statement
At DeFacto365, our core values are transparency, integrity, customer satisfaction, and managing expectations. We believe that open communication and sincere engagement allow us to understand and meet the unique needs of each client. We aspire to be a trusted partner, guiding our clients to success while respecting these principles that define us.
Meet Defacto365's CEO
With 25 years of experience in technology, including 18 years specifically in ERP with Dynamics 365 Business Central, I’ve had the opportunity to support organizations of all sizes through major digital transformation initiatives. Over the years, I’ve had the privilege of working with a wide variety of partners, giving me a broad, realistic, and unbiased view of the technology ecosystem.
I’ve built my reputation on core values: transparency, professionalism, and integrity. For me, every engagement is a partnership, and client satisfaction is always the top priority.
At DeFacto365, we put this experience to work for you—helping shape a clear, structured technology vision that aligns with your business goals. We act as a strategic partner, guiding you from the analysis of your current state all the way through to solution selection and transformation planning.
Jacques Bolduc
Senior Digital Transformation Consultant